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Delivery

How much does delivery cost?

Delivery within Switzerland costs CHF 5.90.
All packages will be sent with our partner Swiss Post.

How long does delivery take?

Total delivery time is about 3-5 working days.

How can I track my order?

If your order is ready for delivery, you will receive a delivery confirmation on your e-mail. This e-mail will contain the tracking number of your package. You will be redirected  to the website of the Swiss Post, where you can track your order and check the delivery status online.

What can I do If my order has not arrived yet?

If you did not get your order after 4 days, please contact with our customer service as soon as possible. We will do our best to help you find your package.

You can contact with us by telephone  026 424 24 19 оr by e-mail info@ecolens.ch.

Is it possible to deliver outside Switzerland?

Please contact with our customer service and we will calculate the delivery cost to your country.

Please note that customs duties and VAT are not included in delivery and will be chared in your country.